Privacy Policy

1. Information We Collect

We may collect information you provide directly, including account details, email address, password credentials, creator profile information, uploaded content metadata, link settings, and information submitted during payment onboarding.

2. Usage and Activity Data

When SendUnlock links are viewed or unlocked, we may collect operational data such as timestamps, unlock activity, page visits, session-level unlock state, and related analytics events. This helps creators understand link performance and helps us operate the service.

3. Payment Information

For paid links, payment processing may be handled by third-party providers such as Stripe. SendUnlock may store processor identifiers, payment status, transaction references, payout readiness information, and other limited payment-related metadata needed to support the platform. Sensitive card information is processed by the payment provider, not stored directly by SendUnlock.

4. How We Use Information

• To create and manage user accounts.
• To deliver locked content and process unlock activity.
• To support analytics, abuse prevention, and product improvements.
• To support payouts and payment flows where paid links are enabled.

5. Cookies and Similar Technologies

SendUnlock may use essential cookies or similar technologies to maintain sessions, authentication state, unlock state, and other core product functionality. These technologies help the website and application work correctly.

6. Sharing of Information

We may share data with service providers that help us operate the platform, such as infrastructure providers, payment processors, and tools necessary to deliver or secure the service. We may also disclose information when required by law, to enforce our terms, or to protect users, creators, or the platform.

7. Data Retention

We retain information for as long as reasonably necessary to operate the service, maintain records, resolve disputes, prevent abuse, and comply with legal or financial obligations. Retention periods may vary depending on the nature of the data and the feature involved.

8. Security

We use reasonable measures to protect account and platform data, but no method of storage or transmission is completely secure. You are also responsible for protecting your own credentials and private links.

9. Your Rights

Depending on your location, you may have rights relating to access, correction, deletion, or restriction of certain personal information. Requests may be handled subject to identity verification, legal obligations, and technical limitations.

10. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page. Continued use of the service after changes take effect means you accept the revised policy.

11. Contact

If you have privacy questions or want to make a privacy-related request, contact SendUnlock through the contact details published on the website or through the support channel made available to users.